If you own, operate, install or sell radio control systems for overhead cranes, hoists or other industrial machinery, then you are landing at a right place.

We carry Alpha radio control systems, spare parts in stock and offer repair services on transmitters and receivers.

Services offered:

Transmitter repair

Receiver repair

Spare parts sales

Transmitter replacements

Systems replacements

Information needed:

When you have request a repair service, transmitter or receiver replacement, the following information is needed for identifying the system:

Model number

Serial number

Channel number

ID number

The information you can find on the back of the transmitter. If that label on the transmitter is damaged, you can get the information on the receiver. The serial number and model number are the most important information for identifying the system.

 

Service procedures:

Repair:

You request the repair service with the system information by email or phone

You send us the defect transmitter or receiver with “What is wrong with it”

We inspect the transmitter or receiver

We inform you the cost, lead time and what will be done with it

You advise us your decision with a PO (if agree)

We will perform the repair and send you the transmitter or receiver back

Replacements of Transmitter / Receiver / Spare parts:

You request Transmitter / Receiver / Spare parts with the system information by email or phone

We quote you the cost, lead time, recommendations (if available)

You advise us your decision with a PO (if purchase)

We ship the goods.

System replacement

If you have an existing Alpha radio control system, other brands of radio controls system, or pendant control system, and you want to replace them, we can help you out.

You request the system with your application specifications by email or phone

We recommend you our products with cost and lead time according to your application

You advise us your decision with a PO (if purchase)

We ship the goods.